Terms of service
It is the sole responsibility of the buyer to ensure that they have all scaffolding components required to complete the job safely. ScaffoldME will not accept liability of any sort for selling scaffolding components that do not include all items needed to meet the required standard for safe erection. ScaffoldME will not take any form of liability and the buyer will not be due any compensation in the event that an injury to person or persons or damage to property occurs due to lack of required equipment. Any advice given by ScaffoldME to the buyer for the equipment required to complete the job will be made on a recommendation basis only.
It is the buyer’s responsibility to ensure all scaffolding is erected as outlined in the ‘scaffolding best practice guidelines’ found on the work safe website:
Please ensure you have all the required equipment for the job before commencing your project.
It is the buyer’s responsibility to ensure that they are fit and competent to carry out the erection and dismantling of scaffolding equipment. You must have some form of training or knowledge when erecting up to five meters (to highest component) and it is required by law to engage a person or persons with a current certificate of competency in scaffolding elementary or advanced when erecting or dismantling at a height over five meters (to highest component)
SCAFFOLDME ASSEMBLY INSTRUCTIONS
The assembly instructions on the ScaffoldME website are to be used as a guide only. Rules and regulations are constantly being updated and it is possible that our instructions will be out of date. The buyer must take responsibility for knowing the rules, regulations and the correct procedures when using ScaffoldME scaffolding.
All current rules and regulations are outlined in the ‘scaffolding best practice guidelines’ found on the work safe website:
ScaffoldMe offers a 30-day money back guarantee. If the product you bought from us is not fit for purpose, you can return it to our supply depot, and we will refund the purchase price to you. The term of the 30-day policy begins on the date of collection, and all items that the purchaser wishes to return must be returned in full before the end of the 30th day.
All items must be returned in an unused, unblemished and untarnished condition. Please note that ScaffoldMe will not refund the cost of shipping. In an event of a return being necessary, please contact us for assistance.
WARRANTIES AND LIABILITY
Our Steel Ringlock product comes with a 10-year warranty and Aluminium Mobile Towers come with a 12 month warranty. ScaffoldMe is happy to repair or replace faulty goods within their warranty period. It is the buyer’s responsibility to return the item in need of repair or replacement to our service depot. Warranty does not cover negligence, or misuse of the item, light surface rust, or damaged clips on ladder decks due to negligence or misuse. Any alteration to the scaffolding will void the warranty all together. All warranty claims will be fully investigated by a ScaffoldMe representative. For warranty questions and support please contact us.
Where the Customer is a “Consumer” under the CGA and acquires any Goods, for the purposes of a “Business” (as those terms are defined in the CGA) then to the fullest extent permissible by law ScaffoldMe and the Customer agree the CGA and any other applicable consumer law is hereby excluded. Otherwise, where the Customer is a “Consumer” these Terms are to be read subject to the terms of the CGA.
Should you have any questions … yes, any … please contact us. We’re here to help you make the right decision regarding your scaffolding, so you get the best solution for your project. With nationwide delivery, we can provide all that’s needed whenever you require scaffolding.